INDOOR SELLING AND CUSTOMER SERVICE TECHNIQUES
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INSTRUCTOR:
Elie Dibeh -
CATEGORIES:
Indoor Sales, Sales,
We cannot retain a customer unless we offer him a service higher than his expectation level. This workshop is a complete Sales / Customer Service and Psychology based training of “Indoor sales” program actually used in modern Retail and Service industries. It aims at showing attendees, through role plays and groups interaction, how to sell, serve, satisfy and retain our customers in all types of industries.
This workshop helps organizations train, develop and grow maturity and professionalism of their staff through using and implementing modern indoor selling techniques and build systematic approaches for client servicing, handling and retention.”
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Objectives: “A product is good as long as it sells!”
Elie Dibeh
- Owner of « Level UP » Business Training & Consulting – Lebanon.
- Senior Consultant for Phoenix Training & Development, London.
- PWC Middle East, Adjunct Lecturer.