“Each one of us serve customers every day, some are direct some other are indirect. In this workshop we focus on serving direct customer in an impressive faultless way.
This is our basic one-day customer service training program which focuses on understanding what customer service is all about. During this workshop we will cover understanding what customer service really is to learning how to deal with customers professionally.”
Related Courses
CRM – customer relationship management
Is a Marketing approach to managing a company's interaction Marketing / Elie Dibeh
Brand Management
Brand equity is critical to ensure competitive advantage Marketing / Elie Dibeh
CASH VAN & IMPULSE MANAGEMENT
Objectives: “A product is good as long as it sells!”
Elie Dibeh
- Owner of « Level UP » Business Training & Consulting – Lebanon.
- Senior Consultant for Phoenix Training & Development, London.
- PWC Middle East, Adjunct Lecturer.