The Middle ManagerFree
About this course
The Middle Manager is often called the “Sandwich layer” as he ensures the link between the “ground” and the “administration”. This workshop helps attendees understand the concept of “management” and “organization” through learning best practices in managing information, establishing control process, using organizational strategies and decision making process. Managing people successfully is not an easy task especially if the Manager does not show a sense of Leadership and spread Trust and solidarity within his team members.
Our course begins with the first step for generating great user experiences: understanding what people do, think, say, and feel. In this module, you’ll learn how to keep an open mind while learning.