Indoor Selling and Customer Service techniquesFree
About this course
We cannot retain a customer unless we offer him a service higher than his expectation level. This workshop is a complete Sales / Customer Service and Psychology based training of “Indoor sales” program actually used in modern Retail and Service industries. It aims at showing attendees, through role plays and groups interaction, how to sell, serve, satisfy and retain our customers in all types of industries.
This workshop helps organizations train, develop and grow maturity and professionalism of their staff through using and implementing modern indoor selling techniques and build systematic approaches for client servicing, handling and retention.”
Our course begins with the first step for generating great user experiences: understanding what people do, think, say, and feel. In this module, you’ll learn how to keep an open mind while learning.