About this course
“Each one of us serve customers every day, some are direct some other are indirect. In this workshop we focus on serving direct customer in an impressive faultless way.
This is our basic one-day customer service training program which focuses on understanding what customer service is all about. During this workshop we will cover understanding what customer service really is to learning how to deal with customers professionally.”
Our course begins with the first step for generating great user experiences: understanding what people do, think, say, and feel. In this module, you’ll learn how to keep an open mind while learning.